Skip to main content
All CollectionsSupport and troubleshootingSigning inNotifications and emails
How we communicate with you about changes in iQualify
How we communicate with you about changes in iQualify

Details of how we let you know if there are changes to iQualify.

Christine Nicholls avatar
Written by Christine Nicholls
Updated over a week ago

We release changes and updates to iQualify all the time. Sometimes daily, and definitely weekly. It might be small performance enhancements (that you’re unlikely to notice) or it may be a brand new feature that you’ve been waiting for.

How we tell you about updates

In-app

When we release a big change to a feature or new functionality, or we’re just really excited about it, we send an in-app notification to the role(s) the change affects. If we are releasing a significant change that impacts the way you currently work, we’ll let you know in advance of the feature or change being released.

Email

If we need to let you know about a pricing or contract change, or we are making a change that has a significant impact on how iQualify operates, then we send an email to your account owner.


We also send out regular updates to our mailing list highlighting the success of our partners, new features and what we’re working on. Select Get updates at the top of this page on our website.

Social

We post on LinkedIn and X when we have something to shout about.

Roadmap

Our roadmap, which we update regularly, shows what we've recently released, what's underway and what we're planning for.

Outages

We have an uptime of over 99.9%, however in the unlikely event of an outage we’ll let your technical contact know by email, and we’ll also update on X.

Did this answer your question?