This article provides a quick look at the key things you can do when facilitating in iQualify. It covers your course dashboard, Class console, key tools, and how to manage learners effectively.
Note: Remember each course can be set up a little differently by your organisation or manager, so you might not see exactly everything we've listed here.
Accessing courses as a facilitator
Facilitators have access to the courses they are facilitating as soon as they have been added. This allows them to set up anything required prior to learners joining.
Note: Learners will not be able to access a course until the course has started, but Coaches are able to access courses early once added.
Editing the content or activation
In iQualify we've created a few different roles as we know in many organisations, the people who build the courses or enrol learners in classes aren't necessarily the ones teaching. You can find out which roles can do what in Overview of roles in iQualify.
It's also useful to know that the activation (class) that facilitators are added to, is not the editable content (course). Watch the video below to see the difference.
The facilitator course dashboard
The facilitator course dashboard view is similar to that of learners. However, on your course card, you will see Facilitate instead of Continue course.
When you select Facilitate, you will be taken to the Class console for the course. The Class console is covered further down in this article.
Tip: To get a feel for iQualify, it's a good idea to understand first what it's like for learners. Read Learning with iQualify to see an overview of what options learners have available to them.
The left menu
On the left menu (when you're in a class) you'll see some of the same things learners see:
My courses: Takes you to the Dashboard view with your courses displayed as course cards.
Contents: Allows you to see the sections, subsections and pages that make up your course.
Search: Search your course to find a particular term for example.
Talk: Where you can communicate with your learners in private or public channels depending on what your organisation has enabled.
Notes: Search for private notes you have made on the content.
Tasks: Shows all non-assessed and assessed tasks in your course.
Downloads: Shows course files and videos (if uploaded) available to download.
As well as things things learners don't see:
Class console: Showcases information in tiles and tabs about your learners, other facilitators, coaches, and course.
Activity feed: Shows any new social notes (from the Discuss this tab).
Add to the course: Add an external LTI tool or Webpage to your course.
The Class console
The Class console has information at a glance in the tiles and also contains Learners, Marking, Pulses, Insights and Reported content tabs to allow you to dive deeper into the data.
Tip: Read on for some tips on using the Class console or view our Class console article for detailed information on using it.
Using the Class console to keep an eye on engagement
Use the Learners tab of the Class Console to quickly see key information such as: progress, tasks completed, comments added, and badge status.
Selecting either of the task buttons (non-assessed or assessed) will take you straight to where you can mark tasks for that learner. From here you can also see learners' previous attempts.
Marking with the Class console
The Marking tab is a handy way to jump straight to the tasks within your course and see which tasks need marking (the default order puts the tasks needing marking right at the top for you).
If you have other people supporting you in marking or moderation, check out adding a coach for post-moderation or reviewer for pre-moderation.
Learn More: For detailed information on how to use the Class console, check out our Class console article.
Gaining insight with the Class console
Insights gives you a view of learner activity in the class for a range of options and compares individual learners alongside averages for the class.
Getting the pulse of learners with the Class console
Pulses are like real time polls - taking the pulse of your class. It's a great way of checking in with your learners to see where they're at. Select Add on the Pulses tile to send one out.
Learn more: You can find step by step instructions in our How to create a Pulse article.
Making announcements with Talk
In some courses, you'll be able to make announcements and facilitate and moderate forum-like discussions.
The Talk channels are like forums and let you add a post to a particular topic. Channels can be one-way (announcement only) or two-way where learners can initiate posts as well. If there's a new post, you'll see a green dot.
Learn more: We've got articles for an Overview of Talk channels, ideas for using current events to keep learners engaged in channels and a template for a facilitation plan which can save you time.
Other areas
To the left of your avatar you'll find Notifications and the Language selector.
Notifications: Shows you which of your learners have made submissions or posts. You'll also get notified about certain actions. You can set up different preferences for when you'll get an email (talk channel posts, assessed task submissions etc.) via your Profile.
Language selector: Allows you to choose to view the online learning platform text in either English or Te Reo Māori.
Getting help with iQualify as a facilitator
In-app support
When logged into iQualify, you can access a range of support from the Help menu.
Under Help you can search for articles from our Knowledge base.
Messages is where you'll see information about changes and new features.
Tasks is where you'll find a checklist which takes you through the key information and features if you're just getting started facilitating in iQualify.
Knowledge base articles
Want to see what other articles we have for facilitating with iQualify? Check out our Teaching and facilitating collection.
Want to know about other areas of iQualify? See our collection on Learning with iQualify and an overview of Creating courses with iQualify.
Skills courses
We also have a selection of free Skills courses specifically made for facilitators! The courses range from introducing you to iQualify, to a more in depth look at key features for facilitators. There is even a course for designing and facilitating online discussions! Be sure to check them out and sign up for the ones that interest you.