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Facilitating with iQualify

A brief overview for facilitators of key things to know when facilitating in iQualify.

Caitlin Foran avatar
Written by Caitlin Foran
Updated over 7 months ago

This article is a quick look at what you can see and do when you're facilitating in iQualify. We've tried to keep this as a one-page overview, so we've included links out to more information throughout if you need it.

Courses within iQualify can have their own specific setups

Remember each course can be set up a little differently by your organisation or manager, so you might not see exactly everything we've listed here.

The video below will show you through the key features you'll need to use as a facilitator. Prefer a written overview? Read on.

The experience for a learner

To get a feel for iQualify, it's a good idea to understand first what it's like for learners. Read Learning with iQualify to see an overview of what options learners have available to them.

What you'll see as a facilitator is very similar, with just a few differences, like Facilitate instead of Continue the course (as a learner sees it) on the course cards on your dashboard.

Image shows the facilitator dashboard with course cards showing the Facilitate button.

The Class Console

The Class Console has information at a glance in the tiles. Then, the Learners, Marking, Pulses and Insights tabs to allow you to dive deeper into the data.

Screenshot of the Class Console showing various tiles, and the Learner, Marking, Pulses and Insights tabs.

Marking and giving personalised feedback

The Marking tab is a handy way to jump straight to the tasks within your course and see which tasks need marking (the default order puts the tasks needing marking right at the top for you).

Screenshot of the Marking tab and Assessed tasks selected.

If you have other people supporting you in marking or moderation, check out adding a coach for post-moderation or reviewer for pre-moderation.

Keeping an eye on engagement

Use the Learners tab of the Class Console to quickly see key information such as: progress, tasks completed, comments added, and badge status.

Selecting either of the task buttons (non-assessed or assessed) will take you straight to where you can mark tasks for that learner. From here you can also see learners' previous attempts.

Screenshot of a learner's task submissions for Your planet mnemonic showing 2 submissions.

Gaining insight

Insights gives you a view of learner activity in the class for a range of options and compares individual learners alongside averages for the class.

 Screenshot of the Insights tab on Class Console with filter options open.

Making announcements

In some courses, you'll be able to make announcements facilitate and moderate forum-like discussions. The Talk channels are like forums and let you add a post to a particular topic. Channels can be one-way (announcement only) or two-way where learners can initiate posts as well.

If there's a new post, you'll see a green dot.

Getting the pulse of learners

You can send out a real-time poll (Pulse) for learners to complete over a set amount of time.

Screenshot of a Pulse about Space and everything in it.

Pulses can be:

Notifications

The marking list and talk channel dots described above are ways to get straight to task submissions and posts. But you'll also get notified about certain actions.

Screenshot of the notification menu item selected and the list of notifications.

You can set up different preferences for when you'll get an email (talk channel posts, assessed task submissions etc.) via your profile or subscribing to a talk channel.

Editing the content or activation

In iQualify we've created a few different roles as we know in many organisations, the people who build the courses or enrol learners in classes aren't necessarily the ones teaching. You can find out which roles can do what in Overview of roles in iQualify.

It's also useful to know that the activation (class) that facilitators are added to, is not the editable content (course). Watch the video below to see the difference.

Access

As a facilitator, you will have access to the courses you are facilitating as soon as you have been added. This will allow you to set up anything you require prior to the learners joining. Coaches are also able to access courses early.

Note: Learners will not be able to access a course until the course has started.

Other help

In-app support

When logged into iQualify, you can access a range of support from the Help menu.

  • Under Help you can search for articles from our Knowledge base.

  • Messages is where you'll see information about changes and new features.

  • Tasks is where you'll find a checklist which takes you through the key information and features if you're just getting started facilitating in iQualify.

Screenshot of the in app help menu (bottom right when using iQualify on a desktop).

Knowledge base articles

Want to see what other articles we have for facilitating with iQualify? Check out our Teaching and facilitating collection.

Want to know about other areas of iQualify? See our collection on Learning with iQualify and an overview of Creating courses with iQualify.

Skills courses

We also have a selection of free Skills courses specifically made for facilitators! The courses range from introducing you to iQualify, to a more in depth look at key features for facilitators. There is even a course for designing and facilitating online discussions! Be sure to check them out and sign up for the ones that interest you.

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