In short: click the heart next to a charity to save it to your favorites. Your saved charities are in your User Area, under Dashboard. Donate to them again from there in one click.
Where is the heart?
On the charity page - the Add to favorites button, below the share buttons.
On charity cards - a small heart in the corner of the card, on the home page and on the explore and discover pages.
On a campaign page - in the Non-Profit Info tab, below the charity's name.
The heart saves the charity itself, not one campaign. That is why project and campaign cards have no heart.
How do I save a charity?
Sign in to your donor account.
Click the heart, or click Add to favorites.
The heart fills with color, and the button changes to Saved.
Not signed in?
Click the heart. The sign-in screen opens.
Sign in with your email and password.
You come back to the same page, and the charity is already in your favorites.
Signing up for the first time? After sign-up you land on the home page. If the charity is not in your favorites, click the heart again.
Where do I see my favorite charities?
Go to your User Area → Dashboard.
Scroll to the bottom of the page, below My insights, to Favorite charities.
Click Donate next to a charity. The donation window opens.
To open the charity's page, click its name.
The charity you saved last is first. More charities? Click Show more.
How do I remove a charity from my favorites?
In Favorite charities, click the heart next to the charity (Remove from favorites).
The charity leaves the list at once.
You can also do it on the charity page: click Saved, and the charity leaves your favorites.
Common questions
I don't see the heart. Only the owner of a personal donor account sees it. There is no heart in a charity account, in a business account, or when you use someone else's account with access permissions (admin, manager or viewer). Campaign cards have no heart either.
I don't have a "Favorite charities" section. Only the account owner has it. When the list is empty it says No favorites yet, and Explore charities takes you to the list of charities.
It says "This charity is not accepting donations right now". The charity is closed to donations for now. It stays on your list, and you can donate when it opens again.
I clicked the heart, signed in, and the charity was not saved. If you closed the tab before you signed in, the heart was not kept. Click it again.
Does the charity know I saved it? No. The charity gets no message.
Do my favorites show on my phone too? Yes. They are saved in your account and show on every device you sign in from.