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How do I manage and prepare for nutrition coaching sessions in Fridays, including rescheduling and missed appointments?

Updated over a week ago

Managing and Preparing for Nutrition Coaching Sessions in Fridays

Fridays offers health coaching services to support your nutritional goals. This guide provides comprehensive information on how to manage your appointments, prepare for sessions, and respond to common scheduling issues.


Overview of Nutrition Coaching Services

Fridays provides one-on-one nutrition coaching sessions to help users achieve their dietary and wellness objectives. In cases where direct support is unavailable, the platform also offers the ability to interact with your dietitian via the 1:1 chat feature in the Fridays portal under the Messages section.

Appointment Preparation Best Practices

To ensure a smooth and productive session, follow these guidelines:

  1. Verify Your Appointment: Double-check your scheduled appointment in the Fridays portal to ensure it is correctly set up. If necessary, schedule an appointment by visiting the Fridays Coaching Hub.

  2. Log in Early: Log in 5 to 10 minutes prior to the scheduled start time to prepare for your session.

Grace Period for Delayed or Missed Appointments

Fridays understands that delays are sometimes unavoidable. Here’s how the grace period works:

  • A 3-5 minute grace period is allowed for late arrivals to nutrition coaching sessions. This ensures sessions stay on track while accommodating short delays.

  • If you miss the session altogether, you can still ask nutrition-related questions through the 1:1 chat feature in your JoinFridays portal. Responses are provided within 24 hours, Monday through Friday.

Actions for Missed Sessions or No-Shows

If you miss or experience a no-show:

  1. Reschedule Your Session: Easily reschedule directly from the home page in the Fridays portal.

  2. Seek Alternative Support: Use the chat feature under the Messages section in your Fridays portal to ask your dietitian questions.

Frequently Asked Questions

What happens if my coach does not show up? If your scheduled coach does not show, you can report this to Fridays Support for assistance with rescheduling. Alternatively, reschedule directly from the coaching hub in the Fridays portal.

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