Join your Appointment from the Portal
Login to your patient portal at https://app.joinfridays.com/home
2. Once logged in you will be presented with the home screen. The key items to highlight here are the menu options on the left hand side.
3. You can join your upcoming appointment from the Home page OR the Consultations page. The “Consultations” page can be accessed on the left hand menu.
4. In “Consultations” you will be able to view all current and past consultations. You can quickly join a Consultation by selecting “Join now”
Note: “Join now” will only be visible to the patient 10 minutes before the appointment is about to start.
From Consultations page
From Home page
5. After selecting “Join now” it will redirect you to Doxy.me where you will be asked to check in and meet with the provider.
Doxy.me Video Call
Upon clicking "Join now," you will be prompted to a “check in” page where you will have to fill out your full name and enable both audio & video:
NOTE: Please make sure to enter your full name as it appears in the patient portal. The provider will not pick you up if there is a nickname listed. It must match the portal exactly.
Next step is to enable your video and audio.
You will need to select “Give access to camera and mic”
NOTE: Camera and audio must be working at the time of the appointment. If there are technical issues, the appointment will have to be rescheduled.
Once you finish checking in, you will then enter the virtual waiting room. This is where the provider can see you waiting and accept the video call at the time of the appointment.