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How do I setup automatic payments?

Follow these steps to setup automatic payment through the owner portal.

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Written by Jennifer Booth
Updated yesterday

To set up automatic payments:

Step 1: Log in to the owner portal:

Step 2: From your Dashboard, select “Make a Payment”

Step 3: Select “Add Auto Pay”

Step 4: Add a payment method

  • Add your bank account or card (transaction fees will apply for online payments)

Step 5: Choose your amount:

  • Fixed Amount: You designate a fixed amount to be withdrawn on each auto payment date

  • Assessment Balance: Total amount of the assessment and any associated late fees as of the auto payment processing date - RECOMMENDED

  • Total Balance: The total balance on your account as of the date of the auto payment, including any assessments, late fees, violation fines, additional charges, etc.

Step 6: Choose your payment schedule

  • Monthly: 12 payments that occur on the same day each month throughout the year

  • Quarterly: four payments that occur on the same day every three months

  • Semiannually: two payments that occur on the same day every six months

  • Annually: one payment per year that occurs every 12 months

  • Select the date you want the auto pay arrangement to start

Step 7: Confirm your setup

Once enabled, payments will process automatically based on your selected schedule.

You can update or cancel auto pay at any time through the portal.

Prefer to skip the fees? Call our office to setup recurring ACH payments without a fee. These payments will withdraw on the due date each billing cycle for the amount of the assessment, and must be setup at least ten business days in advance.

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