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How to Add and Respond to Comments on a Data Point in the KEY ESG Platform
How to Add and Respond to Comments on a Data Point in the KEY ESG Platform

Learn how to use the KEY ESG platform's commenting feature to enhance collaboration on data points. Quick tips & support included.

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Written by Jessica Webb
Updated over 3 months ago

Effective collaboration and communication are critical in ESG reporting, and the new commenting functionality in the KEY ESG platform makes it easier than ever. This guide will walk you through how to add and respond to comments on a specific data point, ensuring seamless collaboration with your team.


Introduction to the Commenting Feature

The commenting feature in the KEY ESG platform allows users to leave detailed notes or questions on specific data points. This functionality is perfect for clarifying data sources, tracking changes, and fostering transparent communication among team members. Let’s explore how to use this tool effectively.

Watch this video that describes how to add and respond to comments in a data point:


Step-by-Step Guide

1. Accessing the Commenting Functionality

  1. Navigate to the Data Collect area of the platform.

  2. Choose a specific data point you’d like to comment on. For example, in this demonstration, we’ve selected electricity usage under Scope 2 emissions.

  3. Locate the comments icon at the top-left of the screen.

2. Adding a Comment

  1. If no comments exist, click the green Add Comment button.

  2. Enter your comment in the text box. This can include questions like, “Where has this data come from?”

  3. Use formatting tools to highlight or structure your comment:

    • Bold and Italic text for emphasis.

    • Insert or edit hyperlinks for referencing external sources.

  4. Hover over the information tooltip to check visibility settings. Comments are only visible to users invited to the company account and granted access to the specific data point.

  5. Once satisfied, click Create to save your comment.

3. Managing Comments

  • Toggling Notifications:

    • After adding a comment, you can choose to "watch" or "unwatch" the thread.

    • Watching a thread ensures you receive email notifications for new responses.

    • To toggle notifications, click the button adjacent to the comment thread.

  • Editing or Deleting Comments:

    • Click the three dots in the top-left corner of your comment to make edits or delete the comment entirely.

4. Responding to Comments

  1. To reply to an existing comment, click the Reply option below the comment.

  2. Enter your response and click Apply to save it.

  3. Other users will be notified of your reply if they are watching the thread.


Helpful Tips

  • Email Notifications: You will only receive notifications for threads you are actively watching. Toggle notifications on or off based on your preference.

  • Visibility: Comments are private to your company’s workspace and limited to users with specific data access.


Conclusion

The commenting feature in the KEY ESG platform enhances collaboration by providing a simple way to ask questions, share context, and track updates on specific data points. Whether you're clarifying data sources or coordinating updates, this tool is a powerful addition to your ESG management workflow.

If you have any questions or need assistance using the commenting functionality, don’t hesitate to reach out to KEY ESG Support via support@keyesg.com, or via the in-platform chat fucntion. We're here to help you make the most of your ESG platform!

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