How to add users and set up multi-factor authentication (MFA) in the KEY ESG platform
This guide is designed for fund managers to help you add users from your fund or portfolio companies and enhance platform security with multi-factor authentication (MFA).
To allow collaboration across your portfolio and within organisations, you can easily add new users to the platform, including team members from HR, operations, procurement, finance, and more.
2. Setting Up Multi-Factor Authentication (MFA)
To protect your organisation's data, KEY ESG encourages you to enable MFA, an extra layer of security that ensures safe login. Here’s how to activate it:
Step 1: On the user page, turn on Enforce Multi-Factor Authentication by toggling the switch.
Step 2: With MFA enabled, users will be required to set it up during their next login. They can choose between two methods:
SMS Authentication: Users receive a one-time code via text message.
NOTE: Only UK numbers are currently supported for this method
Virtual Authentication (Recommended): Users generate a code using an app like Google Authenticator or Microsoft Authenticator.
By following these steps, you can efficiently add users to your KEY ESG platform and strengthen security with MFA.
Need More Help?
If you have any questions or require further assistance, please reach out to our support team via in-platform chat or email us at support@keyesg.com.