This feature is especially useful for sales teams who want to analyze and improve their calls effectively. Below is a step-by-step guide on how to use this feature, its advantages, and troubleshooting tips.
What is the Meeting Structure Timeline?
The Meeting Structure Timeline can be found in the Meeting Detail View, located on the right side of the page, directly below the meeting video.
This timeline visually represents:
When specific topics were discussed.
How long each topic was addressed.
How to Use the Meeting Structure Timeline
Access the Meeting Detail View:
Navigate to the meeting you want to analyze and open the meeting details.Locate the Timeline:
The timeline is below the video on the right-hand side.Jump to Specific Topics:
Click on any segment of the timeline to jump directly to that part of the video.
Alternatively, click on the corresponding topic item below the timeline to view the discussion.
For reference, see the screenshot below:
Benefits of the Meeting Structure Timeline
This feature is a powerful tool for sales meetings, offering several advantages:
Improved Focus on Key Topics:
Easily identify when critical topics such as pricing, objections, or next steps were discussed.
Jump directly to the moments where objections or closing strategies are handled.
Save Time with Targeted Review:
Skip irrelevant parts and focus only on areas that matter for feedback or coaching.
Better Sales Insights:
Evaluate how much time was spent on high-value topics versus low-priority discussions.
Use these insights to refine your meeting approach for future calls.
Seamless Integration with Coaching:
Quickly identify areas for improvement and share relevant sections with team members.
Reanalyzing Past Meetings
If a meeting was analyzed before the release of the Meeting Structure feature, you won’t see the timeline automatically. To enable it you have to reanalyze the meeting.
Tips and Best Practices
Use the Timeline for Post-Meeting Reviews:
After every sales call, review the timeline to ensure all important topics were covered thoroughly.Optimize Talk Time:
Analyze the time spent on objections versus product explanations to strike the right balance in future calls.Combine with Transcript Search:
Pair the timeline with the meeting transcript to quickly find and address specific issues discussed.
Troubleshooting
The Timeline is Missing:
Ensure the meeting was analyzed after the feature was released. If not, reanalyze the meeting.
Check your internet connection and refresh the page.
The Timeline is Inaccurate:
Make sure all participants’ audio was clear during the meeting. Poor audio quality can affect the analysis.
Contact support if issues persist.
Need Help?
If you encounter any issues or have further questions, feel free to reach out to our support team at support@kickscale.com.
By leveraging the Meeting Structure Timeline, you can maximize the value of your sales meetings and enhance your team’s performance.