Overview
Workspace admins can now decide whether users can customize their own recording retention settings.
With the Allow Users to Customize Retention Settings option, admins can enforce consistent retention policies across the entire Workspace.
When disabled, all users must follow the Workspace's recording retention settings. This helps your organization maintain consistent data management and privacy policies.
If it is turned off, the workspace settings apply to everyone, users can't edit their personal recording settings, and any personal choices they made earlier are ignored.
If it is turned on, each user can adjust their own settings, and Kickscale always follows the most restrictive setting in a meeting. For example, suppose a user has turned off Meeting Recording and joins a meeting with colleagues who have it turned on. In that case, no recording of the meeting is saved. The meeting is still transcribed and analyzed, and the recording page shows which user's setting prevented the recording. In the same way, if any Kickscale user in the meeting has chosen audio only, the meeting is saved as audio only.
How to Configure Recording Retention Settings
Step 1: Open Recording & Privacy Settings
Open Settings in Kickscale.
Navigate to Workspace → Recording & Privacy.
Find the Meeting Recording & Retention and Call Recording & Retention sections.
Step 2: Configure User Permissions
In each section, you'll find the setting Allow Users to Customize Retention Settings.
Enabled: Users can customize their personal recording retention settings.
Disabled: Users have to use the Workspace's recording retention settings.
You can configure this option separately for Meeting recordings and Call recordings.
Step 3: Save Your Changes
Enable or disable Allow Users to Customize Retention Settings according to your organization's needs.
Click Save in the corresponding section.
Your selected retention policy now applies to the Workspace.
Frequently Asked Questions
If a user with the personal setting is a participant in an internal Meeting with colleagues, what happens?
Kickscale always follows the most restrictive setting in a meeting. For example, suppose a user has turned off Meeting Recording and joins a meeting with colleagues who have it turned on. In that case, no recording of the meeting is saved. The meeting is still transcribed and analyzed, and the recording page shows which user's setting prevented the recording. In the same way, if any Kickscale user in the meeting has chosen audio only, the meeting is saved as audio only.
Can users override retention settings when this option is disabled?
No. When disabled, the Workspace retention settings apply to all users.
Can admins enable user-specific retention settings later?
Yes. Admins can enable Allow Users to Customize Retention Settings at any time.
Does this setting apply to both Meeting and Call recordings?
You can configure user permissions separately for Meeting recordings and Call recordings.
Need Help?
If you need further assistance, feel free to reach out to us at support@kickscale.com.