The size recommender feature is one of the most popular functions available to our subscribers. This feature is exclusive to the Ultimate plan, which includes a 14-day trial for setup and testing.
Our advanced size recommender technology analyzes similar customer data and behavior to deliver personalized size recommendations. Setting up the recommender system can sometimes be tricky. Understanding common errors can help you resolve issues quickly and ensure accurate recommendations.
Most common size recommender errors and how to fix them:
1. We noticed some issue with the recommender setup (Please select fields for the recommender)
If you see this error, this article here shows how to fix it.
2. We noticed some issue with the recommender setup. (Recommender issue: Selected measurements need to have clothing measurement linking)
If you see this error, this article here shows how to fix it.
3. We noticed some issue with the recommender setup (Advanced recommender issue: Please set the unit for selected measurement)
If you see this error, this article here shows how to fix it.