Settings
Under Settings → General, you can change your defaults for:
Note types
Custom rules
Note language
Your own pronouns
Preferred professional title
Change Clinic Name
Go to Settings
Go to Clinic
Change the name shown
Delete Clinic
To delete your clinic along with all the information in it:
Go to Settings
Go to Clinic
Press "Delete Clinic"
Auto-delete sessions/transcripts
To set an automatic timer that deletes sessions or transcripts:
Go to Settings
Go to Clinic
Select your preferred time interval under Auto-Delete Transcripts.
This controls how long Klarify waits before automatically deleting data after a session is recorded.
Next, choose what gets deleted.
Set the following option to "Session" to delete the entire session record, including the note, transcript, mind map, and reflection questions. If you leave it set to "Transcript", only the raw transcript will be deleted while the rest of the session remains intact. Note: once data is deleted, it cannot be recovered.
Manage Account
Here you can delete your account or update your:
Email
Password
2-step authentication
Billing Management
Billing frequency can be changed both on individual and clinic plans.
For Individual Clinics
Go to Settings → Plan & Billing →
Use the radio toggle to switch between Monthly and Yearly cycles
Press "Change Frequency" on the plan you currently have, or, Upgrade/Downgrade on the respective plan you want to switch to.
For Team Clinics
Go to Settings → Plan & Billing → Manage Billing
Select Monthly or Yearly
Press Confirm Changes