How clinic pricing works

Klarify offers volume discounts for clinics and group practices. Here is how it works:

Each therapist has their own account and plan.
All therapists join a shared clinic account, billed to one credit card.
Plans can be mixed across the team. Each therapist picks the plan that fits their session volume.
Volume discounts can reach 45% off, depending on your plan mix and seat count.
Volume discounts stack on top of the 20% yearly discount.
The clinic owner can see all therapists' notes by default. You can change this with roles, covered below.

Use the Clinic Pricing Calculator to estimate costs for your team.

For individual plan prices and features, see Klarify Pricing.

For a custom quote or help setting up a clinic account, email info@klarify.ca or book a call.

Invite a team member

To add a therapist to your team clinic plan:

Go to Settings → Team
Press "Invite a team member"
Choose their role
Select the plan you want for each therapist. Plans can be mixed across the team.
Press "Save" to confirm. You will see a popup with the total cost before anything is charged.

You can pick from two roles when you send the invite:

Admin: Full management access. Can handle billing, invite staff, and assign roles to everyone except the owner. Can view all notes, except those marked private.
Therapist: Regular access. Cannot see notes or sessions of anyone else in the clinic. Admins can see all their client notes and sessions.

After your team member joins, you can switch them to one of these roles:

Flexible practitioner: Regular therapist access with privacy options. Can mark specific clients or sessions as private from admin view.
Private practitioner: Full privacy for all clients. Admins cannot see any of their notes or sessions.
Operations: Handles business tasks only. Can manage billing and invite new staff. Cannot view any client notes or sessions.

Each therapist sits on a seat on your clinic account. When you change a therapist's plan, here is what happens:

A new seat is created at the new plan level.
The therapist is moved onto the new seat.
The old seat stays on your account, unassigned, until the end of the billing cycle.
You can reassign the old seat to another therapist at any time before it expires.
If the old seat is still unassigned when the cycle ends, it won't renew.

This is the same process for both upgrades and downgrades.

To remove a therapist from your clinic:

You'll then choose what happens to their data:

Keep records: The therapist loses access, but their sessions, notes, charts, and chats stay visible to your team. Use this for compliance, audits, or continuity of care.
Delete records: Permanently deletes that therapist's sessions, notes, charts, and chats. This cannot be undone.

To confirm, type the therapist's email address into the box, then press the button to finish.

Yearly billing saves you 20%, and it stacks with your volume discount. To switch: