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How do I check transactions?

Easily view, filter, and process refunds from your Kody terminal with just a few taps.

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Written by Francis Li
Updated over a week ago

👀 View the transactions list

1️⃣ Navigate to Transactions from the ☰ menu

🔒 This section may be PIN-protected for security.

2️⃣ Browse the full transaction list, including:

  • Approved

  • Refunded

  • Failed

  • Voided

Each entry shows amount, time, card info, and status icon.

Under transactions you can also see payment links if they were sent and paid and you can also see them under "Payment Links".

🔍 Filter transactions

1️⃣ Tap the Filter icon in the bottom right

2️⃣ Enter filter criteria, such as:

  • Transaction ID

  • Last 4 digits of the card

  • Amount range

  • Date range

3️⃣ Tap Apply Filter to narrow your search results

💸 Refund a transaction

You can refund payments in full or in part directly from the terminal.

1️⃣ Select the transaction

  • From the Transactions list, tap the transaction you want to refund

2️⃣ Tap Refund Transaction

  • On the Transaction Details screen, press the Refund Transaction button

3️⃣ Enter refund amount

  • You can refund the full amount or enter a partial amount

  • Tap Continue

4️⃣ Confirm the refund

  • Review the confirmation message

⚠️ Refunds go back to the original payment method and cannot be undone

  • Tap Process refund to proceed

5️⃣ Refund complete

  • You’ll see a ✅ Refund Requested message

  • Tap Print Merchant or Print Shopper to issue receipts if needed

💡 Tip: All refunds will appear in the Transactions list with a green refund icon and a note showing amount refunded.

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