Accessing Transaction Settlements, Deposit Records, Invoices, and Resolving Discrepancies

Introduction

The Kody Universe portal is your central resource for managing and understanding financial records such as transaction settlements, deposit records, invoices, and identifying causes for discrepancies in deposits. This article will guide you through how to access these records and provide a better understanding of your financial data.

Accessing Transaction Settlements and Deposit Records

To find a detailed breakdown of your transaction settlements:

Log in to your Kody Universe portal.
Navigate to the Statements area to access your deposit records and revenue statements, which cover specific periods of financial activity.

This portal acts as the central repository for detailed transactional information that helps reconcile your records. ,

Understanding Monthly and Transaction Fees

In some instances, a discrepancy may arise between your deposit amounts and the statements. These discrepancies are commonly caused by:

Monthly Fees: Regular fees associated with account maintenance.
Transaction Fees: Fees deducted for processing transactions during a billing cycle.

Both fees are typically collected at the beginning of each month and are reflected in your statements.

Viewing and Understanding Invoices

Invoices are generated to include detailed calculations of transaction and card fees and are issued one month behind (e.g., June invoices are available in July). Here's how to access them:

Log in to the Kody Universe portal.
Go to the Statements area to locate your invoices.
Review invoices for a comprehensive view of fees and settlements.

Invoices are prioritized for completion by store and are posted promptly upon their finalization.

Resolving Discrepancies in Deposits

Discrepancies between your deposit amounts and statements may occasionally occur. Common causes include:

Monthly and transaction fees deductions before deposits.
Timing differences due to end-of-month closing or batch processing schedules.

Checking your Statements area within the Kody Universe portal can help in identifying and reconciling these discrepancies.

How can I access transaction settlements, deposit records, invoices, and understand discrepancies in deposits?