To submit claims, include an official invoice featuring the pet's name, breed, and chip number. This ensures a seamless verification process.
Your pet isn't chipped yet? Not to worry! If your pet is not yet chipped, you can have them chipped after your insurance starts, or even after you have submitted a claim. Any submitted invoices will be on hold until we receive the chip number.
Once your pet is chipped, and you have shared the chip number with us, our claims team can process all of your claims, even those submitted prior to chipping.
Be sure the chip is registered and provide a detailed invoice, as incomplete documentation will delay claim processing.
Why is a microchip important?
✔️ A microchip is essential as it allows for clear identification of your pet during medical treatments. This is useful for insurance as we can verify that the treatment was done to the insured animal.
✔️ Additionally, a microchip is incredibly useful if your pet ever gets lost, runs away, or goes missing in an emergency (e.g., a fire or natural disaster). With a registered microchip, your pet can be identified and hopefully reunited with you quickly.
To ensure this works, make sure the chip is registered with a pet database such as Tasso or Findefix (these are the top two registers in Germany).
✔️ Lastly, if you plan to travel or relocate with your pet, the chip number must be recorded in their EU pet passport to allow entry into other countries.
Does Lassie cover the cost of microchipping?
Yes! 👍 Our preventive care budget, available within our health insurance plans, can be used to cover microchipping costs:
Mini Plan: €35 per insurance year
Midi Plan: €100 per insurance year
Maxi Plan: €140 per insurance year
Additional preventive care benefits
Lassie's preventive care budget also covers:
Vaccinations
Deworming
Flea and tick prevention
Dental care
Basic health exams
Spay/neuter (Maxi plan only without medical necessity)
Nail trimming or preventive anal sac expression done by a vet
What is required to claim microchipping costs?
To claim reimbursement for microchipping, ensure:
You are covered by one of our health insurance policies. Microchipping is not covered in the OP (surgery) package.
Your pet is microchipped by your vet.
Submission of a detailed invoice with accurate pet identification information.
You may also submit a picture of your pet's passport or vaccination documents showing the chip number. The creation of this identifying documentation is also covered by the preventive budget. Claims lacking this information are paused until all required details are provided.