Existing Customers | When you already have Lassie Insurance
9 articles
Where can I find my insurance documents? 🎩Access your documents at any time from your Lassie app!
What are the terms for canceling my insurance? ❌Find here the terms for canceling your insurance contract.
Will the insurance premium change over the years? 🐶🐱Everything you need to know about how your monthly payments evolve year after year.
Can I have my insurance documents sent by post?Lassie is your digital pet insurance. Here you can read more about how we handle your insurance documents.
How do I change something in my insurance?
How to update my contact information? 📝Did you move, change your phone number, or email address? Contact us to update your profile 💙
I’ve moved – how can I update my profile? 🏡Have you changed your address? Contact us to update your insurance policy and keep your companion protected!
How to cancel my insurance policy ? 😿Do you wish to cancel your pet’s insurance contract? Get in touch with us!
Does the insurance cover material damage caused by my pet? For example, to my couch or my friend's couch. 🛋️Lassie is a health insurance for your four-legged companions and does not offer liability insurance.