When you access the Card Reader's setting page, on the LaundroPortal (wrench icon), the price settings are missing or no settings are shown at all.
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This is something that can occur during new store installs, or when a Card Reader's reader board has been recently replaced.

In most cases, once a reader is activated to a store, it will upload all of it's internal settings to the LaundroPortal to be viewed and adjusted. However, if a Card Reader fails to load a portion of it's settings, the LaundroPortal will NOT display some, or all, reader settings when view the Card Reader's individual settings menu.

To correct this issue, simply reboot the reader by power cycling the machine the reader is installed on. This will force the Card Reader to reboot and resend it's internal settings to the LaundroPortal. Once the LaundroPortal receives all the Card Reader's settings, you will be able to view and adjust settings for this reader from the LaundroPortal correctly.

In some cases, the Card Reader can be rebooted remotely by the Laundroworks Support team, so feel free to contact our support team in order for us to reboot the reader remotely to get it to load it's settings.

If rebooting the Card Reader by power cycling does not seem to get it to reupload it's internal settings the the LaundroPortal, try Factory Resetting the Card Reader and then reactivating it using the location's Activation Card.