Troubleshooting
Diagnosing and resolving issues with card readers, Value Add Center kiosks, and payments.
By Kurt1 author27 articles
- Payment Terminal - IPP320 (Moneris)
- Card Dispenser Issues - Asahi-Seiko
- Credit Card Processing Issues (US Customers)
- Fixing the PAX A35 terminal License screen
- Customer Paid Money, But No Value Was Added To Their Laundry Card
- Card Dispenser Issues - Syncotek
- Conducting an AUX Port test (Payment terminal not detected error)
- Bill Acceptor Issues
- Wireless Network Controller (WNC) Issues
- Receipt Printer - Paper spec and Issues
- Touch Monitor Issues
- VAC Offline and Internet Issues
- Payment Processing - P400 (Canada)
- Reader Network Communication Issues - Interference & Obstruction
- Reader Display Blank
- Reader automatically gets Deactivated (says Not Activated)
- Readers says In Bootloader
- Card Reader says "Can't Join"
- Portal says "Timeout - check reader/machine" - Card Reader is Reporting it's offline
- Card Reader Prices or Settings Not Showing on the LaundroPortal
- Dryer adding the wrong amount of dry time
- Reader Swap Test: Isolating Reader, Machine, or Cable Harness Faults
- Card Reader not reacting to presence of Laundry Cards
- RFID Error
- Card Readers not showing up on the LaundroPortal
- Card Reader takes money, but doesn't start the machine