The Laundroworks POS Card Reader is a desktop reader that can be controlled by Point-of-Sale software such as Cents, Wash-Dry-Fold POS, CleanCloud, Curbside Laundries, LAUNDROMax, TMS/CleanTie, or the Point Of Sale Tool within the LaundroPortal.
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This allows customers to pay for POS purchases using the balance on their Laundroworks Laundry Card/LaundryCat App account directly.

If you're trying to connect one of these packages to your Laundroworks system, ensure you have a Laundroworks POS Card Reader kit, as it is not possible to integrate this functionality with your POS system, without one of our POS readers!

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There are DIP Switches on the back of the POS Card Reader that are used to set its reader number. Most stores only require 1 POS Card Reader, so this reader should be numbered as POS1
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To do this, set all DIP Switches to their DOWN/OFF positions, except for the last one (#8) which should be in the UP/ON position. This will address the Card Reader as POS1 (this is the same process as for assigning laundry machine card reader numbers).

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In rare cases where you have more than 1 POS reader, you'll need to assign each POS reader a different reader number.
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Review our: Card Reader DIP Switch Settings article for more details on assigning Card Reader numbers
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The Card Reader does NOT need to be physically connected to your POS system, nor the Laundroworks system; the only physical connection required is wall power.
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The reader will communicate with your VAC01 kiosk wirelessly, via VAC01's Zigbee Network, and VAC01 is what allows for communication with your external POS system.
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Simply connect the POS Card Reader to any available power outlet, using the provided external reader power supply:

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Once the POS Reader powers ON, it should display "POS1 - Not Activated" after booting up.

Place this specific location's Activation Card on the card reader for a few seconds to activate it to this location:

Once the Card Reader has been activated to this specific location,

it will automatically add itself to the Machines table, on the LaundroPortal:

Once a POS reader is activated to the store, this will also trigger the LaundroPortal to display the Point Of Sale section listed under the Management Tools section for this location:

The above Point Of Sale menu is required in order to configure your chosen POS system to be able to communicate with your Laundroworks POS Card reader.
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While the Laundroworks POS Card Reader can be used as a stand alone reader to accept payments from Laundry Cards and LaundryCat App accounts (without the need of an actual POS system); by far the most common use of these readers is to integrate your Laundroworks system with Cents POS (or any of the other supported 3rd Party POS systems).

In order to use this reader with a supported POS system, you will need to configure the POS system in order for it to be able to communicate with your VAC kiosk, and by extension the Laundroworks POS Card Reader.

Once configured, the way the Laundroworks POS reader works is you will first initiate a transaction from your POS system; the POS system will give you the option to forward the transaction to the Laundroworks POS Card Reader if that's the payment method your customer is choosing to use.

The transaction will then be forwarded to your VAC01 kiosk, which will immediately forward the transaction details to your Laundroworks POS Card Reader; the transaction amount will appear on the Laundroworks POS Card Reader's display.

Your customers can then use a Laundry Card, or LaundryCat App account, to pay for that transaction using the Laundroworks POS Card Reader.

Once the Laundroworks POS reader processes the Laundry Card/LaundryCat App account payment, those details are returned to your POS system to indicate that payment was received for that specific transaction.

Select the Point Of Sale option found in the Management Tools section, and this will take you to a page where you may:

At the top of the Point Of Sale page, you will find the credentials you'll need to enter into the external POS system you're integrating with.

Use the drop down menu to select your specific POS Provider

You will then be shown the corresponding Configurations that would need to be applied in your external Point-of-Sale software, in order to link the Laundroworks POS Card Reader to your external POS System:

To actually configure your POS software to communicate with the POS Card Reader, you will copy the above credentials (they ARE case sensitive), and enter them somewhere within your selected POS system.
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It is best to refer to your POS Provider's instructions to get specifics on where these credentials need to be entered;

however, it is strongly recommended that you test the POS reader, using the LaundroPortal directly, before moving on to configuring your external POS software.

Once you've confirmed that the LaundroPortal is able to communicate with the POS Card Reader correctly, follow the instructions from your chosen POS Provider, in order to configure their POS system to be able to communicate with the Laundroworks POS Card Reader.

Below the listed POS credentials, you'll be able to run a basic Transaction against your POS Card Reader;

this is useful to confirm the POS reader is communicating with your VAC01 correctly.
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It is strongly recommended to test the POS reader, using the LaundroPortal, before attempting to configure the reader to work with your POS system.

Just below where the POS Credentials are listed, you'll find a Point Of Sale section which can be used to send transactions to the POS Card Reader from the LaundroPortal directly.
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To run a Basic/Test transaction, you will:

This will trigger the transaction to be sent to the POS Card Reader, and the Card Reader should then prompt for payment for this transaction's custom amount within a few seconds:

If a Laundry Card is placed on the reader within the 30 second window, the reader will charge the custom amount to the Laundry Card directly.

If the transaction was completed successfully:

The most common use of the Laundroworks POS Card Reader is for it to be integrated with a POS system, so that the POS system controls sending transactions to the Laundroworks POS Card Reader.

However, it is possible to use the POS Reader by itself, either as a stand alone reader that always charges the same amount for each purchase, or as a reader that you can send custom amounts to via the LaundroPortal.

Every transaction request made against the POS Reader will create a POS Record for the Transaction, which may be reviewed in the Point of Sale Requests report that can be run at the bottom of the Point Of Sale menu at any time.

If the POS Reader interacts with an Account, either a Laundry Card (User or Management) or a Mobile App account (LaundryCat or WashLynx), a Reader Log will also have been created.

You may filter the transaction records for the POS Requests Report:

You may also filter the displayed records by the Context field, which looks at the Comment & Requestor of transactions.

Cents

CleanCloud

Wash-Dry-Fold POS

Curbside Laundries

CSI TMS and CleanTie

ArbelSoft LAUNDROMax

Below are problems commonly encountered during POS Card Reader installation.

For more general card reader troubleshooting, see the Card Reader Troubleshoot section of our Help Center.