Let's Do This integrates directly with the ChronoTrack timing product. Let's Do This supports the ability to:
Link your CT Live account to your Let’s Do This Event
New Registrations and updates are sent to CT Live in realtime
Core registration fields and custom questions passed through to CT Live
Event, Ticket and Field Mapping
Turn on/off the integration and backfill entries
Lock Integration changes to your LDT account/profile so that other users can't change your integration settings.
Add-ons / Products passed through to CT Live
Custom Data Points passed through to CT Live
Connecting your ChronoTrack Account
To begin, navigate to your event and go to the Chronotrack section under the Timing Integrations heading in the sidebar.
You will see a button labelled "Connect ChronoTrack". Press it.
A pop up window will then appear asking you to log in to your ChronoTrack account. To enable the connection, press "Grant Access"
Once you have granted access, these credentials will be configured for your user on Let's Do This.
Note that this means you only have to connect your user once. However, you will have to set up mappings per event.
These credentials will be used to sync entries into Chronotrack. If for some reason your credentials should become invalid (e.g. you delete your Chronotrack account) the integration will stop working.
Setting up your Event and Ticket Mappings
Once you've connected your ChronoTrack account, the next step is to map your Let's Do This events to your events in Chronotrack.
To do this, just press the "Map Event" button.
This will open a modal where you will be able to map the event in Let's Do This to one of your events in ChronoTrack.
Note that once set, this event mapping cannot be changed. If you map to the wrong event you will need to delete your integration and remap it.
Once you've mapped your event, the next step is to map your Let's Do This tickets to Chronotrack registration choices.
To do this, select "Edit ticket mapping"
The modal that opens will contain all the registration choices registered against this event. Select one per ticket that you wish to sync to Chronotrack.
Every purchased ticket on Let's Do This will result in one registration choice being purchased.
Setting up your Field Mappings
Once you've mapped your events and tickets, the next step is to map fields.
First, select the "Field Mapping" tab on the Chronotrack screen.
The field mapping screens shows what Booking Form Fields on Let's Do This will map to on Chronotrack.
By default, all fields that are both core on Let's Do This and on Chronotrack sync. A display of these are shown on the top of the field mapping screen.
If you would like to map additional fields from Let's Do This to Chronotrack, you can do this using the Third party / Custom questions section.
This gives you two options to map fields:
Third Party Questions - If you have not set up a field on Chronotrack, you can use Third Party Questions. To do, just type the name of your field into the presented label. When you sync a third party question into Chronotrack:
If it doesn't exist - it'll be created.
If it does exist - it will use the existing field and be added.
Custom Questions - If you have custom questions on Chronotrack, you can also choose to select them using a dropdown.
The UI for 3rd party questions looks like:
And for Custom Questions:
Enabling the Integration and Running a Backfill
By default, your Chronotrack integration is disabled until you enable it.
To enable your integration. select the Sync Setting tab on the Integration page:
To enable the integration, press the toggle:
If you would like to, you have the opportunity to run a backfill. This will backfill all Startlist entries on your event into Chronotrack.
After that, you're all set! If you have any questions please get in contact with partnersupport@letsdothis.com.