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How do I re-enable my Stripe account?
How do I re-enable my Stripe account?

Step by step advice to help you get your Stripe back up and running

Rob Fearn avatar
Written by Rob Fearn
Updated over 3 years ago

From time to time, you may be required by Stripe, our payment processor, to submit or update information regarding your account. If you don't complete this, your Stripe account may be temporarily disabled, and you'll be unable to receive funds until rectified. In those instances, see below for instructions on re-enabling:

  • Login to your Stripe account

  • Navigate to the top left of the screen, and click on the name of your account - there will be a dropdown option to the Stripe Connect account you previously linked to to Let's Do This. Click on this

  • Once inside the connected account, you should see a warning message, prompting you to provide extra information, and a button to "submit" these

  • Fill out the requested info (you will likely asked to provide 1 or 2 missing pieces of info), and submit

  • Once submitted your account will be activated again. The funds in holding should then process over to you. Once you've reconnected the account, your payment schedule will return to the usual 7 day holding period from the date each booking is taken on LDT

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