This article summarises the steps that need to be completed in order to migrate your event portfolio to Let’s Do This. Throughout the entirety of your onboarding process, your dedicated Partner Success Manager will be on hand to help with any and all questions you might have.
Connecting your Stripe account to Let’s Do This
When joining Let's Do This as an organiser, we ask you set up a Stripe account, so that we can securely transfer funds over to you when you start taking registrations.
If you do not currently use Stripe, click here for guidance on getting signed up, and connecting a sub-account with us.
If you use Stripe already, click here for instructions on connecting a sub-account.
💡 Our Partners love Stripe because it allows you decide how often you receive your payouts - at no point can we at Let’s Do This able to withhold your funds.
Create an account on Let’s Do This
To get set up as an organiser on Let’s Do This, you’ll first need to create a user account. You can choose to sign up with either Facebook, Gmail, Apple, or generic email login. Click the link below to sign up to Let’s Do This:
Once you’ve signed up to LDT, your Partner Success Manager will provide you with a one-time access link to your new Organiser Dashboard, a secure space where you can view and manage your events.
Create event pages
To make migrating to Let’s Do This as simple as possible, we have an in-house Event Support team working full time on the creation of event pages and registration flows. If you have events live and open for registration already, our team will be able to use these existing pages to copy your event content, information and ticket specifications over to Let’s Do This. Once created, your Partner Success Manager will send you links to your new pages for you to check and feedback on.
Switch your registration links
Once you’re happy with your event pages, it’s time to switch over the registration links on your website from your current registration provider to Let’s Do This.
Our registration platform is designed to help us identify members of your community who we should consider as ‘organiser-driven’. To do this, your Partner Success Manager will send you bespoke tracking links, allowing us to identify and and all registrations which come from your website and marketing/promotional activities.
💡 Note: In order for registrations from your website and marketing to be correclty attributed (and if you are a UK Organiser 🇬🇧, charged at the lower rate of commission) you must use the bespoke tracking links we send you. If you don’t, they’ll be charged at the higher rate!
Upload historic start lists (optional)
Our pricing structure is also designed to help us identify members of your community who have previously entered your events in the last 12 months. To do so, we ask you to provide us with historical start list data for your event(s).
💡 Note: Before we ingest your data, we hash it, it so that none of it is personally identifiable. This process is GDPR compliant: we won’t use it for any purpose other than this historic start list matching, and we delete the raw files you send us once we’ve hashed the data.
Complete customer service questionnaire
At Let’s Do This, we have an in-house Customer Success team, here to support you with the day to day management of participant queries and requests
During your onboarding process, your Partner Success Manager will send you a customer service preferences questionnaire, to help us understand your polices (e.g. with regards to refunds and transfers). You can take advantage of the support our team offer as much as you like - if you’d prefer to manage all customer service queries yourself, you can let us know via the questionnaire.
Once you’ve completed all the above, and your event pages are live on both your own site and on Let’s Do This, you’re all set and ready to take registrations!
Need more help?
If you didn't find the answer you were looking for here, or something didn't make sense, use the 😞 emoji at the bottom of the page to message our team with your question or problem. We'll get back to you as soon as we can!