In the unfortunate instance that you need to postpone/cancel an event, it is important that the following steps are taken:
Postponing:
Under the 'Postpone' tab in the Let's Do This dashboard, please highlight why you need to postpone the event. If possible, confirm the new date for the event as well
After this, you can write a message that will be sent to all of the participants who have booked through our platform informing them of the postponement
The toggle at the bottom of the page can be used to close bookings, if necessary
Cancelling:
Under the 'Cancel' tab in the Let's Do This dashboard, please highlight why you need to cancel the event
Once confirmed, bookings on Let's Do This for this event will close automatically
See the below video for a guided tutorial on postponing/cancelling an event via the Let's Do This dashboard: