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Participant Self-Transfers
Participant Self-Transfers

Allow your participants to transfer their entry to another event, or to another person.

Rob Fearn avatar
Written by Rob Fearn
Updated over a week ago

If you want to, you can choose to enable participants self transfers on Let's Do This.

If you choose to turn this feature on, participants will be able to turn an entry for one of your events into 'credits', which they can then use to:

  • transfer an existing race entry into credit for another of your events, and/or

  • transfer an existing race entry to another person.

You can also decide

  • how long before the original event entered you would like this option to close

  • when/if the transfer credits expire

  • whether you want to charge participants a fee for transferring.

You can track credits with the Transfer Credit Page. Self-transfers will not be available on fundraising tickets or ballot tickets.

Check out the video below to find out how you can enable self transfers on your organiser dash.

FAQ

Do I have to use participant self transfers?

No, this tool is off by default, so you can choose whether you want to enable it for your participants.

Can a participant use their transfer credits for another organiser's event?

No, participants will only be able to transfer themselves to another of your events

How do credits work?

When a participant transfers their entry, they'll receive a discount for the amount they originally paid, which they can then use to enter another of your events. If you choose to charge them an admin fee, this will be deducted from the credit they receive.

How will I know when a participant has transferred their entry?

Participants will appear in your start-list with a 'transferred to credit' status, and you'll also be able to view them in your Transfer Credit Page (click on Growth on the topbar, then Transfer Credits on the left hand side).

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