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Understanding Agency Billing and Student Limits

Updated this week

TL;DR: The Agency and Organization model uses a simple per-student billing system that grows with your team, allowing professional tutors and schools to manage multiple educators and students from one central place.

LearnSpark provides professional tutors, learning pods, and schools with a dedicated Agency Model. This system is built to scale with your organization as you add more educators and students. It moves away from a single family account and gives you a professional way to manage your entire team.

When you run an agency, you need to see the big picture. This model lets you oversee multiple tutors and students in one spot. It simplifies your paperwork so you can focus on what you do best—teaching!

How Agency Billing Works

LearnSpark uses a "Base + Per Student" formula for organizations. Your account starts with a $29 per month base subscription. This fee covers your admin tools and your initial SparkAI credits.

For every student you add to your organization, there is a flat fee of $10 per month. This allows you to scale up or down easily as your enrollment changes. You only pay for the active students you are currently teaching.

💡 Good to know: Tutors and administrators do not count toward your student total! You can add as many educators as you need to your team without increasing your per-student costs.

Understanding SparkAI Credits

The per-student fee helps SparkAI do the deep analysis needed to keep each child's Mastery Profile updated. However, generative tasks like creating new lessons or projects use credits from your organization's total pool.

The base account includes 150 SparkAI credits, which is usually enough for one to two students with average usage. If your agency is very active, you can purchase extra credit packs of 150 credits for $10 each. These credits are shared across your entire organization for planning, reporting, and tracking standards.

⚠️ Heads up: If you are getting close to your credit limit, the platform will prompt you to upgrade. This ensures your SparkAI tools keep running smoothly for your students.

Managing Students and Changes

We know that your student list can change quickly. LearnSpark uses Trust-Based Thresholds. This means we don't block you from adding a new student the moment someone joins your program—we trust you to keep accurate records.

If you add or remove students mid-month, your bill is pro-rated. This means if a student joins halfway through the month, you only pay for the days they were active. If you deactivate a student profile, that "slot" becomes available for a new student, and your bill will adjust for the next month.

Key Features for Organizations

The Agency Model provides tools specifically designed for professional oversight and collaboration:

  • Tutor Management: Invite multiple tutors to your organization. You can manage their access levels so a whole team of educators can work together on a single student's journey.

  • Mastery Tracking: Use SparkAI to track standards and conduct gap analysis across your entire student body to ensure all tutors meet the same goals.

  • Centralized Billing: Manage all payments for tutors and students through a single Stripe connection to keep your accounting clean.

  • Aggregated Dashboard: See all student progress and Mastery Profiles from one central location for high-quality oversight.

When a tutor creates a lesson using SparkAI, you can see it on your master schedule. This ensures every student gets a consistent education no matter which tutor they are working with. That's it—you're all set to grow your agency!

Frequently Asked Questions

How much does each extra student cost?

In the Agency Model, each student added to your organization costs an additional $10 per month on top of your $29 base subscription.

Can multiple tutors work with the same student?

Yes! The Tutor Management feature allows you to invite different educators to collaborate on a single student’s learning path and view their history.

What happens if my student enrollment goes down?

Your bill is pro-rated based on your usage. You only pay for the students you are currently teaching, and you can scale down your plan whenever you need to.

Does the $10 fee include SparkAI credits?

The per-student fee covers the background work for that student's Mastery Profile. Generative tasks, like writing new lessons, still use credits from your organization's shared pool.

Can I have different billing owners for different tutors?

No. Organization billing is centralized in one place. One primary account owner is responsible for the base fee and all student costs for the entire agency.

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