During review or development conversations, valuable insights are often shared that are difficult to reproduce later. With the functionality ‘Record and summarise conversation’, Learned offers an efficient way to record conversations, summarise them and turn them into useful input for the evaluation report or determining follow-up actions (Next Steps).
This helps managers and employees to more easily review conversations, secure agreements and save time on reporting.
How it works
Prior to the conversation, the manager (or employee) can choose to activate the recording function in Learned.
During the conversation, audio is recorded via the platform, with explicit permission from the conversation partner starting the recording. This participant must agree that he or she has asked the other interlocutors for permission.
Afterwards, Learned automatically generates a summary of the conversation. This summary includes:
The main themes discussed
Mentioned actions or agreements
Development points or points where the employee excels.
The user can check the summary, modify it and share it in the report if necessary.
Note❗️: By default, the original audio recording is deleted after processing, unless temporary retention is explicitly set.
What data is processed?
For this functionality, Learned processes only the following data:
Audio recording of the conversation: Is temporarily processed to arrive at a textual summary.
Name and role of the participants in the conversation: To link the information to the correct employee file.
Automatically generated text summary: Saved after user confirmation.
Time of recording and conversation type (For example: review, 1:1, progress conversation).
How is the data used?
The audio is used exclusively to generate a textual summary via speech-to-text and AI analysis.
The generated summary is made available to the user for review and approval.
Only after explicit confirmation is the summary stored in the review.
How is privacy ensured?
Recording only with permission: The recording option cannot be started without manual confirmation from one of the conversation partners. All conversation partners receive a visual warning that the conversation is being recorded.
No automatic storage of audio: Audio will be deleted after summary.
Full control over summary: Users choose if and what is saved.
No access to other reviews or microphone without user action.
AVG/GDPR-compliant processing: All processing takes place within Learned's secure environment and is covered by the existing processor agreement.