If you have placed an order on Legiit and the order is new or incomplete, you can cancel for a refund anytime by sending us a message or emailing help@legiit.com

An order in progress can be canceled for a refund by contacting the freelancer directly.

Customer Support will not cancel an order in progress without the freelancer's confirmation, as they may be working on the order.

An order that has been delivered or completed may qualify for a refund.

A customer can open a formal dispute for up to 90 days of order's delivery and state their case as to why a refund is needed.

To learn more about our dispute policy, click this link here: Legiit Dispute Policy

An order that has become late, can be canceled anytime by the customer within the order itself. How To Get A Refund For A Late Order On Legiit

Learn more about canceled orders at this link here: Cancelling An Order On Legiit

The funds will be returned to your Legiit wallet. You may then use the funds elsewhere on Legiit, or withdraw them back to the account used to place the order.

The funds will be returned to your Legiit wallet. You may then use the funds elsewhere on Legiit, or withdraw them to Paypal or Payoneer.

The funds will be returned to your Legiit wallet

For help or questions, please click on the purple chat icon on the lower right side of your screen, then "Customer Support" or contact help@legiit.com