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Why was my deal a no with a lender I selected, or sent to lenders that weren't real matches?

The hard criteria behind a decline, and how to find the one factor that killed the fit.

Written by Kaylan Pepin

A lender shows as a no when the deal misses one of their hard requirements: the loan amount exceeding their maximum, too little time in business, revenue below threshold, or an industry or geography they do not serve.

Click through the walkthrough above to see the qualified and not-qualified indicators in the match list.

Why you could submit anyway

If you manually selected a lender who was not a green match, the system lets you submit, but the lender can still decline on their own review. It is usually best to submit only to lenders showing a qualified match.

What to do next

Ask the AI why a given lender did not fit. It can usually point at the criteria that missed. If it is a single fixable factor like time in business, you can revisit that lender later once the client's profile changes.


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