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I submitted the same deal twice, or submitted to the wrong lender. How do I fix it?

How to fix a duplicate submission or one sent to the wrong lender.

Written by Kaylan Pepin

You can delete a submitted deal. The lender already has a copy, exactly as if you'd emailed it, so deleting it on your side does not pull it back.

Click through the walkthrough above to see the deal list where you tell the duplicate apart from the one you want to keep.

The fastest fix

Message the lender's rep directly and tell them the submission was sent in error. That is the only thing that changes what the lender does with it. See how to message the lender's rep inside the platform.

Then tidy up your side

Each lender submission lives in its own deal room with its own progress and history, so a duplicate or wrong-lender submission is its own record you can manage separately. Open the Deals tab, pick the deal room you want to keep, and use that one going forward. You can leave the other one in your pipeline as a record, or delete it.


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