💪 Note: Cancelling your subscription or membership ensures that it will not renew, preventing any additional charges. You may continue enjoying access to your account features until the end of your current billing cycle, depending on your subscription plan and cancellation timing.
🔴 Steps on How To Cancel:
1️⃣ Log In: Access your Lightup Hub account via 🔗 the website.
2️⃣ Navigate to Dashboard: Once logged in, click on the "Dashboard" option in the menu.
3️⃣ Select 'Membership': Go to the "Membership" section from the top menu.
4️⃣ Cancel Subscription: Locate the "Cancel Subscription" button at the bottom right and click it.
💪 Once these steps are completed, your subscription will be set to cancel, ensuring that it will not renew. You will retain access to any subscription or membership features until the end of your current billing period.
💡Scenarios Needing Customer Support Assistance
Some cases may require assistance from the Lightup Hub support team. Contact customer support if:
You experience issues accessing the "Membership" or "Cancel Subscription" sections. Or you keep getting sent to memberships page.
You are experiencing issues with cancellation such as: cancellation is not processing.
You can click this icon ⬇️ on the bottom of 🔗this page to get support.
