What is Delegate Access?
Delegate Access allows you to invite collaborators to work within your LiGo workspace without sharing your login credentials. You can assign different permission levels based on their role – from fully managing the account to simply viewing what's happening.
Available Roles and Permissions
Role | View Content & Analytics | Create & Publish Posts | Edit Account Settings | Manage Billing | Invite Other Delegates |
Admin | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
Editor | ✅ Yes | ✅ Yes | ✅ Yes | ❌ No | ❌ No |
Viewer | ✅ Yes | ❌ No | ❌ No | ❌ No | ❌ No |
Important Notes:
Only the Account Owner can connect their LinkedIn profile to their LiGo account.
No delegate can currently access your CRM data or generate comments using the LiGo chrome extension on your behalf.
Note: Delegates cannot use the Profile Switcher or any other method to link LinkedIn accounts to accounts they have delegate access to. The LinkedIn connection must be done by logging into the actual account owner's LiGo account. This restriction exists for security and authentication purposes - there is no workaround for this limitation.
Key Use Cases
1. For Founders & Solopreneurs Working with Ghostwriters
Give your ghostwriter or virtual assistant access to create and schedule content through LiGo without sharing your LinkedIn credentials. They create the posts, while you maintain control of your account.
2. For Organizations Running Employee-Generated Content Programs
Have your social media team manage LinkedIn content for multiple executives from a single dashboard. Each executive connects their LinkedIn once, then your content team handles the rest.
3. For Agencies Managing Multiple Client Accounts
Manage all your clients' LinkedIn strategies through your own LiGo dashboard after clients grant you access. Each client maintains ownership of their account while you drive their content strategy.
Alternatively, you can create a separate LiGo account for each client and give yourself delegate access to those accounts. This allows you to maintain separate billing, content strategy, and themes for each client.
How to Set Up Delegate Access
Navigate to Delegate Acces and Click on Invite Delegate
Enter the email address of your collaborator
Assign them a role: Admin, Editor, or Viewer
They'll receive an email invitation with setup instructions
Once completed, your delegate can log into their own LiGo dashboard and take action based on the access level you've granted.
Important: LinkedIn connection permissions expire after 60 days (sometimes sooner; this is by LinkedIn and is a standard security procedure to ensure refreshing of your authentication information periodically). Whenever the connection expires, or is about to expire - we send the email to the account owner - so that they can refresh their LinkedIn connection to LiGo.
Account owners need to reconnect their LinkedIn account every two months to maintain uninterrupted publishing. Remember, only the account owner can perform this re connection - delegates cannot do this on behalf of the owner.
Related Resources