🛑 Late Fees Make You Ineligible
Livble can’t process rent if there are any late fees on your current ledger—pending, posted, or paid.
Late fees must be removed (not just paid) by your landlord or property manager before you can submit a split-rent request.
✅ How to Clear Late Fees & Use Livble Again
Contact your landlord or property manager — Ask them to remove any late fee, or come back next month before late fees are applied.
Confirm your ledger is clean — Check your tenant portal to ensure the fee is fully cleared and your rent balance is accurate.
Restart your split-rent plan — Once your ledger shows no late fees, log in to Livble and create a new split.
💡 Tip: If you’re close to your rent’s due cutoff and worried about late fees posting, consider using Instant-Split to pay immediately and avoid losing eligibility.
⚠️ Avoid Losing Eligibility Next Time
Split early & during split-rent business hours — Monday–Friday, 6 AM–3 PM ET.
If after hours & close to late fees, choose Instant-Split — adds $10 but pays rent immediately and helps prevent a late fee from posting.
If you schedule for the next business day — make sure your bank account has enough funds by the 2–3 PM ET window; if the debit fails, your rent won’t be paid and the split will be canceled.
⚠️ Important Notes
Livble does not pay or handle late fees for you.
Even a pending late fee blocks a split-rent setup until it’s fully removed.
Once a late fee posts to your ledger, you cannot split rent for that month.
Quick FAQs
Can Livble pay the late fee for me?
No. Late fees must be handled directly with your landlord; the fee must be removed from your ledger.
Why does a “paid” late fee still block me?
Eligibility checks for any late-fee entry on the current ledger. Only removal clears the block.
How soon can I try again after removal?
As soon as your portal shows no late-fee line items. Refresh or sign back in, then submit a new split.