To avoid failed payments, it’s important to ensure that your account has sufficient funds when making a payment through Livble. If a payment fails due to Non-Sufficient Funds (NSF), Livble may charge a $25 fee to cover the costs associated with the failed transaction.
Note: The $25 fee may apply for failed installment payments only. This fee will never be charged for failed Membership Fee payments.
Please keep in mind that while the fee is subject to being applied for installment failures, it is assessed on a case-by-case basis.
What to Do if a Payment Fails:
Check Your Bank Account: Ensure that your account has enough funds to cover the payment amount.
Resolve Insufficient Funds: If funds are lacking, reconcile the issue as soon as possible to avoid additional charges.
Remake the Payment in the Livble App: After resolving the issue, go back to the Livble app and attempt to remake the payment on demand.
Contact Support if Necessary: If you’re still having trouble, reach out to our support team through the Livble app for further assistance.