🟢 What Happens If My Payment Fails?
If a scheduled payment fails, Livble will automatically attempt to process it again. You can also manually reinitiate repayment attempts from your account via the Livble widget or app. To avoid further issues, ensure your bank account has sufficient funds on payment dates and until the payment fully processes. If an automatic payment fails due to a disconnected bank account, making a manual payment promptly can prevent future service disqualification and ensure your account remains in good standing.
📘 Detailed Explanation
🔁 Automatic Retry Process
Livble will automatically retry the failed payment on the next business day.
You can manually reinitiate a payment attempt from your Livble account using the widget or the app.
If the primary account debit fails, Livble may attempt to charge a secondary linked bank account.
Ensure your bank account has sufficient funds on payment dates and until the payment is successfully processed.- Failed payments can impact your monthly eligibility reassessment for future rent-splitting services.
⚠️ Potential Fees
Failed payment fee: If an installment payment attempt is returned by your bank due to insufficient funds, a $25 returned payment fee may apply.
To avoid failed payment fees, make sure funds are available at the time Livble attempts the debit, including during the 2–3 PM ET ACH window if your payment is scheduled.
Balances unpaid after 30 days are marked delinquent and will affect eligibility for future rent splits.
If your balance remains unpaid for 45 days after the loan origination date, a $15 late fee will be charged.
💬 Contact Support
If you’re unable to resolve the failed payment, contact Livble Support for assistance.
Avoid reversing or disputing payments, as this can disrupt your installment plan, affect your eligibility for future rent splits, and cause delinquency.
✅ Best Practices
Monitor your bank account to ensure sufficient funds are available on payment dates and until payments are fully processed.
Reinitiate payment attempts through your Livble account if the automatic retry is unsuccessful.
Livble will only attempt a payment if your account has the full installment amount and fee in available funds. Overdraft protection, pending deposits, or credit lines do not count as available funds, so payments won’t initiate if the balance isn’t sufficient.
Contact Livble Support proactively if you encounter issues or need assistance.- Maintain consistent financial stability to ensure continued eligibility for Livble services.