Quick answer

Use this article to see where a product is stocked and how much is available by warehouse.

At a glance

What you are doing	What you need	Good result	Contact us if
Use this article to see where a product is stocked and how much is available by warehouse.	Know the product name, SKU, barcode, or identifier. Know which warehouse or location you want to check.	You can see which warehouse holds the stock, where it is located, and whether units are available or already allocated.	The stock values conflict with Shopify, the warehouse cannot locate the product, or many SKUs appear wrong.

Go to Inventory > Products.
Search for the product.
Review the row for each warehouse.
Open the product details for more information.
Check supply details such as in stock, allocated, delivered, receiving, and on hand.
Review storage locations across warehouses when you need location-level detail.

You can see which warehouse holds the stock, where it is located, and whether units are available or already allocated.

If this happens	What to do next
The same product appears more than once.	That may reflect different warehouses, locations, or variants. Check the SKU and warehouse columns.
Stock exists but is not available.	The units may be allocated, receiving, processing, or otherwise not available to sell/ship.

The stock values conflict with Shopify, the warehouse cannot locate the product, or many SKUs appear wrong.

Email Logentic Support: best for detailed requests, screenshots, or follow-up context.
Open in-app chat: fastest when you are already signed in and need help in context.
Call Logentic: call +1 438-256-9777 for an urgent launch, warehouse, or fulfillment blocker.
Request Slack support access: ask us to add your team to a shared Logentic support channel.