GENERAL

Error code HTTP 500 

An error 500 is an exceptional error coming from the social network's API. 

You should be able to try publishing the post again using the "Update Post & Reschedule" feature:

FACEBOOK

Error code: 200 – This endpoint is deprecated  (HTTP 403)

This issue happens when you're trying to publish a post to a Facebook Profile, rather than a Facebook Page or a Facebook Group.

Unfortunately, it is no longer possible to publish posts to Facebook profiles: this change is not specific to Loomly, since no third-party application is legitimately allowed to support publishing to Facebook Profiles anymore. 😔

You can learn more here: https://blog.loomly.com/facebook-profiles-publishing/.

Error code: 200 – Could not share post

This issue arises when your post includes a link to a Facebook Event. This is a bug, not specific to Loomly, which has been reported in this bug report and is pending resolution.

Error code: 1 – Please reduce the amount of data (HTTP 500)

An error 500 is an exceptional error coming from Facebook. This one is often related to a post including multiple @mentions. This bug has been reported here and is pending resolution.

Please remove all @mentions but one and try publishing the post again using the "Update Post & Reschedule" feature:

Error code: 389 – Unable to fetch video file from URL

This issue occurs when your connection between Facebook and Loomly has expired.

You need to reconnect your Facebook account to Loomly to resolve the issue:

Error code: 100 – Failed boosted post (HTTP 400)

The audience selected is too small (less than 20 people would have been targeted) and the ad cannot run. 

Simply remove some targeting parameters to have a slightly wider audience and everything should work perfectly 😊

Error code: HTTP 502 failed with error 

Unfortunately, this is an error coming from Facebook:

You should be able to try publishing the post again using the "Update Post & Reschedule" feature:

Error code: 200 - Requires either publish to groups permission and app being installed in the group, or manage pages and publish pages as an admin with sufficient administrative permission

This issue occurs when you are trying to publish to a Facebook Page or a Facebook Group and:

  • You do not have the admin rights;
  • All the permissions were not accepted;

If you are the Admin of the Facebook Page or Facebook Group, please reconnect your account to Loomly and make sure you accept all the permissions: 

Error code: 190 HTTP 502

This issue occurs when Loomly no longer has access to your Facebook account.

You need to reconnect your Facebook account to Loomly to resolve the issue:

Error code: 190 – HTTP 408

This issue is generally due to temporary connectivity issues (408 means a timeout occurred).

First, you need to reconnect your account as Loomly may not have access to it anymore.

Then, you should be able to try publishing the post again using the "Update Post & Reschedule" feature:

INSTAGRAM

Error code: You do not have permission to post to any of the profile_id's provided

This issue occurs when Loomly does not have/no longer has access to your Instagram account.

You need to reconnect your Instagram account to Loomly to resolve the issue:

PINTEREST

Error code: We blocked this link because it's a redirector and may lead to inappropriate content

This may be related to the URL included in your post being shortened.

Please unshorten the URL in your post and try publishing it again with the "Update Post & Reschedule" feature:

LINKEDIN

Error code: HTTP 401 – The token used in the request has expired

This issue occurs when your connection between LinkedIn and Loomly has expired.

You need to reconnect your LinkedIn account to Loomly to resolve the issue:

Error code: HTTP 409 - Content is a duplicate

This means that you are trying to publish the same post multiple times and LinkedIn is blocking it.

Please modify your post and try publishing it again using the "Update Post & Reschedule" feature:

GOOGLE MY BUSINESS

Error HTTP 400: Request contains an invalid argument

This error occurs when the title of your post exceeds the character limit enforced by Google My Business (the title of your post must be under 58 characters):

Error: the server responded with status 400

Your image needs to be at least 250px x 250px for the post to publish successfully.

Please update the image included in your post to be larger than 250px x 250px and try publishing it again with the "Update Post & Reschedule" feature:

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