Sync occurs regularly but it can take up to 60 mins for your app and web profiles to align

You can use 3rd party apps to log your rides alongside the Love to Ride app. Our system will prioritize our own app, so you might not see rides from external apps on your Rider Profile. We've introduced this check to avoid rides being double-logged.

Occasionally, the app may incorrectly guess that a non-biking trip was a biking trip (or vice versa). If you've reviewed the trip in the app then this will sync. If you don't review, then your web profile will show the incorrectly predicted trip until it's updated or deleted. You can change the transport mode of the trip by editing it either within the app or on your web profile (click on the pencil icon next to the ride).