Jump straight to your question:
How do I rate my route?
There are two ways to find routes to rate.
1. Via the Me screen
Follow the nudge on your Me tab to rate up to 5 recent routes that haven't been rated yet. If you have rated all of your recent routes you might not see this prompt.
2. On a trip via the Rides tab
Head to the Rides tab
Select the trip you wish to rate
Expand the menu by clicking the up arrow ^
Tap on ‘Rate this route’*
* If you do not see the ‘Rate this route’ option it means the route is yet to be processed or is above 5 miles (approx 8km).
Apply a feeling
Once you start rating, you can choose between four feelings: ‘Enjoyable’ 'Comfortable’, 'Uncomfortable’ and ‘Stressed’ depending on how you felt on each part of your route.
Each feeling is linked with a colour. You pick one and then use your finger to ‘paint’ the sections of your route that match that feeling.
Can I keep a specific feeling selected?
Yes, by default your selected feeling will stay active until you tap on the tick in the lower right corner ✅. To move the map, you need to tap on the ✅ mark first.
If you prefer, you can turn off a feeling as soon as you rated a segment. This way, you can rate a segment and when you lift your finger you will be able to move the map or pick a new feeling without having to to tap on the tick mark first ✅
Why am I only shown some of my routes to rate?
We want to keep it fresh! You'll be asked to rate up to 5 routes at a time, focusing on recent ones where most of the route hasn’t been rated yet.
Still missing the answer you need?
Contact support@lovetoride.net and we will do our very best to help you with your issue. 😊