During a campaign (and always before any challenge results are announced) the leaderboards are audited to ensure that the results are accurate. First we conduct a pre-audit before the end of the challenge, looking for any workplace profiles that don’t look quite right. For example:
The workplace profile has the wrong staff count
A club/group is listed as a workplace profile
These issues are resolved by contacting the workplace champion and confirming. Then when the challenge and 48-hour grace period has ended, our auditing system automatically identifies any user accounts that have suspicious activity.👀 For example:
Duplicate rides logged both manually and via Strava
Extra long rides
Duplicate user profiles both collecting points
After that, we make a final judgement as to whether this activity is suspicious and contact any users affected.
Please support us to run a fair and fun competition by logging your rides honestly and letting us know if you notice anything suspicious. Just email support@lovetoride.net with a link to the profile and we’ll look into it.
What if there is a tie in the workplace leaderboard?
If two workplaces have the same number of points on the leaderboard then they will both come in the same place, e.g. if both workplaces scored 10,000 points, which was the highest for their size category, then they will both come in 1st place.🥇
Still missing the answer you need?
Contact support@lovetoride.net and we will do our very best to help you with your issue. 😊