First, make sure that your Love to Ride profile is correctly linked to your MapMyRide profile. You can see if it’s connected in your Profile settings.
If it says ‘Connected’ and your rides are still not appearing...
Please disconnect from MapMyRide and then connect it again. This should update the permissions to make sure it’s up to date. Please wait 24 hours for your MapMyRide rides to appear.
Still not syncing after 24 hours?
Your rides have to be publicly available in MapMyRide for us to be able to sync them across to your Love to Ride profile. Follow the below steps to make sure they can sync.
1. Open the MapMyRide app
2. Go to Settings
3. Click ‘Privacy’
4. Set Route Sharing to ‘Friends’ or ‘Everyone’
5. Set Workout sharing to ‘Friends’ or ‘Everyone’
Your recent MapMyRide bike rides should then begin syncing to Love to Ride over the next 24 hours.
Just connected and looking for rides from more than 5 days ago?
When you connect your account with MapMyRide, we only get access to the past 5 days of data. If you want to sync your rides from before this, you will need to log them manually on your user profile.