Introduction
After adding the Cegid integration, you can start setting up rewards for your in-store customers.
📚 Follow this guide to connect Cegid to Loyoly.
Create a reward
When creating a reward, two new options are available following the Cegid integration:
Voucher
Promo code
These options allow you to reward your customers directly via Cegid, in-store or online.
Both news items are also available in the Referral and VIP Rewards sections.
Reward settings
A new option is available in the settings: the sales channel. It allows you to choose where each reward will be available (shop, online, or both).
Next, you will find the same settings as usual: purchase conditions, expiry date, prefix, combination and targeting.
💡If the In store channel is selected, certain options are not available:
Purchase type targeted by the discount
Expiry date
These settings only apply to online rewards.
Using the reward
Only one code can be used per order in-store.
Customers who have earned a reward can show the "reward earned" email or give the code to the sales assistant.
Once used in-store, the code cannot be reused.
The terms and conditions for using the code (online or in-store) can be found in the Customer Account module.