Introduction
In this article, we'll look at how you can connect your Yotpo account to Loyoly so that your customers can earn points for leaving a product review.
You can choose to award points several times for this action, or just once.
📝 Note: Yotpo must be installed on your Shopify store before starting this process.
How to connect Yotpo to Loyoly
Connecting to Yotpo is a two-step process.
1. Log in to Shopify
Then go to :
Apps → Yotpo
Account → Account settings → General settings
The App Key is the first API key
Click on "Get secret key" to get the second API key
📝 Note: the public key corresponds to the app key and the private key to the secret key.
2. Log in your Loyoly backoffice.
Then go to :
Settings → Integrations
Click on Connect
Copy and paste your API keys
Create a Yotpo mission
In the Programs - Missions tab, click on Create mission.
Select the Yotpo mission from the list.
Set up your mission.
Click on Activate then Publish.
Then add a limit to the number of times each customer can earn points for leaving a review.
✨ The mission will be validated automatically according to the parameters configured on Yotpo.
Frequently asked questions
Will the application award points to all my customers?
Points will be awarded to all customers.
What happens if a review is modified or deleted after I've received points?
Points are awarded automatically as soon as the review is published and validated. The user will keep his or her points if the review is deleted.
Is it possible to retroactivate points for reviews left before the integration of Yotpo and Loyoly?
No. Points will be counted from the moment the Yotpo integration is added.
How can I track the effectiveness of the Yotpo mission in terms of customer engagement?
In the Programs - Missions tab, you can track mission statistics by clicking on the corresponding icon.