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Introducing Freight Box!
Introducing Freight Box!
Pawel M Wencel avatar
Written by Pawel M Wencel
Updated over a week ago

What is Freight Box?

Freight Box is a flat-rate packaging option and simplifies the way a business can ship goods. This product is available for U.S. domestic shipping. When shipping freight box the user does not need to know the freight class, and can ship any weight up to 1200 lbs. This feature allows users to access their Freight Box account on the LTL Select platform and avoid unexpected fees.

Note: Freight Box is not available on "GET RATES".

How To Set Up Freight Box?

Any FedEx Shipper Account can add Freight Box to their locations in LTL Select.

  1. Navigate to "Locations" from the left hand navigation pane.

  2. Scroll down and click + Add Location located on the left in the Location Overview section.

  3. Check the box next to "FedEx Shipper Account".

  4. From the FedEx Account Type dropdown menu, select "FedEx Freight Box".

  5. Complete all other required fields and click Add on the bottom right.

Note: Shipping Information must match the Billing Address on file with FedEx for the Freight Box account.

How To Use Freight Box?

  1. Select Book Shipment Workflow, select your Freight Box account number. The available options are Outbound and Inbound. Click Next.

  2. On the Origin screen, edit contact name, contact phone, and contact email. If Outbound is selected, the address tied to the Freight Box account number populates in the Origin Step. Click Next.

  3. Destination can found from a pre-existing contact in the "Search" field or be manually entered the selecting Add New. Click Next.

  4. On the Line Items page, there are only 2 available packaging types. Each reflects a Freight Box pallet.

    1. Package Types:

      1. Standard 38 - 48 x40 x 38

      2. Small 28 - 48 x 40x 28

    When the Package type is selected the Length/Width/Height are filled in automatically reflecting the standard amount.

    The total weight cannot exceed more than 1200 pounds (lbs) per handling unit. If weight entered exceeds 1200 pounds (lbs) per handling unit an error will display.

    A description of the item is required to move forward.

    Multiple items can be added to the shipment by clicking Add Line Item.

    When all items have been entered click Update.

  5. Continue with Book Shipment workflow to get Rates, Finalize, Review and Book.


Interested in seeing a video tutorial or scheduling a demo? Check out our links below!

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