You can view and download your LumaDock invoices from the client area. For proof of payment, download the invoice marked Paid.
Open your LumaDock invoices
Sign in to your account, then open Financial from the main menu and select My Invoices.
You can also open My Invoices directly.
Step 1 – Find the invoice
The invoice list shows the invoice number, invoice date, due date, total and current status.
Use the search box to find a specific invoice. You can also open the View filter and select Paid to show completed payments.
Download an invoice
Each invoice has a Download button in its table row.
Step 2 – Download the PDF
Find the invoice you need and click Download. Your browser will download a PDF copy that you can save or send to your accountant.
You can select the invoice row or click Manage if you want to view it in the client area first.
Download a payment receipt
A paid invoice is the payment record available from your LumaDock account.
Step 3 – Choose a paid invoice
Set the View filter to Paid, locate the relevant invoice and click Download.
An invoice with another status does not confirm a completed payment. If payment is still required, follow the guide on how to pay an invoice in the client area.
Fix an invoice download problem
If the Download button does not work, signs you out or shows an error, open a support ticket and include the invoice number.