When you log in to your LumaDock account, the control panel is where all account and service management happens. It’s built to give you quick visibility into your services while keeping billing, support and settings easy to reach.
This article walks through the dashboard, the left navigation panel and your main account options so you always know where to go.
Dashboard overview
The dashboard is the first page you see after signing in.
In My Dashboard, you get a snapshot of your account activity. This includes the number of active services, saved quotes, unpaid invoices and support tickets.
Below this summary, your active products are listed. Each product has a Manage button that takes you straight to its individual control panel:
LumaDock left navigation panel
The left navigation panel is always visible and works as your main shortcut menu. No matter where you are, this panel lets you move between services and account sections without going back and forth.
Dashboard
The Dashboard link always returns you to the main dashboard. It’s the fastest way to get a high level view of your account and recent activity:
My servers
My servers opens the My Products & Services page. Here you can see all products you’ve purchased from LumaDock along with their current status such as active or inactive.
Selecting Manage on any product opens the control panel for that specific service:
Products
The Products section shows all services available for purchase. Expanding this menu lets you quickly browse current offerings and see any new or promotional deals that may be available:
SSL certificates
SSL certificates is where you manage any SSL certificates you’ve acquired. You can view certificate details and monitor their status from this section:
Affiliates
The Affiliates section is used to manage your affiliate account if you’re enrolled in the program. It provides access to referral and earnings information:
Financial
The Financial section keeps billing related items together. From here you can review invoices and manage your payment methods:
Support
The Support section connects you with help and system information. Here you can open a ticket for the LumaDock support team, review existing tickets, browse the Knowledgebase for answers and check the Network status to see the current condition of the LumaDock network:
Changing personal information and billing address
Your personal and billing details can be updated at any time.
Step 1 – Open account details
Click your name in the top right corner of the dashboard and select Account details:
Step 2 – Update personal information
In the Personal information section, you can change your full name, phone number and preferred language.
Step 3 – Update billing address
In the Billing address section, you can update your company name, tax ID, billing address and payment method if you have more than one defined.
Keeping this information accurate helps avoid billing issues.
User management
User management controls who can access your account. You can open this page by clicking your name in the top right corner of the dashboard or by selecting User management under the Account section in the client area:
From here you can see the account owner and invite another LumaDock user with specific permissions.
Payment methods
The Payment methods page shows the payment method used when you purchased a VPS if you have one.
You can also add new payment methods or delete existing ones. Any changes apply to future invoices.
Contacts
The Contacts section works like a simple address book. You can add or remove contacts and use them for billing or communication purposes.
Email history
Email history shows all emails sent to you by LumaDock. This includes messages sent during registration and emails sent after your account became active.
Changing your profile
Profile settings are managed separately from account and billing details.
Step 1 – Open your profile
Click your name in the top right corner of the dashboard and select Your profile:
Step 2 – Manage profile and security
On this page, you can change your full name.
On the left side of the screen, you’ll also find links to change your password, update security settings or log out. The same options are available by clicking your name at the top of the page and selecting the action you want.