Lumion helps you guide and automate the student journey — moving contacts through stages and triggering timely follow-ups without manual effort.
Who: School Admins · Where: Customer Journeys (left navigation)
What used to be called "Workflows & Stages" now lives under Customer Journeys, Lumion's stage-based engagement system. For an overview of the AI-driven version — agents, campaigns, and the action system — see "Customer Journey AI: Overview." To send automated SMS/email when a contact takes an action (like submitting a form or completing an application), use Automations (Engagement › Automations).