You can see past-due payments for your whole school in Reports, or for one student on their contract.
Who: School Admins / Finance Managers · Where: Reports › Standard Reports, and each student's contract
For your whole school
1. Open Reports from the left menu.
2. Click the Standard Reports tab.
3. Open Past Due Payments to see every overdue payment period across your active contracts.
Two other standard reports help with follow-up:
Live Contracts lists active contracts with next-due dates, days late, and total past due.
Collection Performance shows collection rates and aging buckets across your programs.
For one student
1. Go to Payments › Contracts and open the student's contract.
2. The top of the contract shows Next Payment Due and how many days overdue it is.
3. On the Payment Schedule tab, the Past Due total shows what's owed now, and past-due payment periods are highlighted in the table.
If the student already paid your school directly, record it with Paid to School so they stop getting past-due notices for that payment.