Meaning: The student has started but not finished their application.
​Action: The student automatically receives reminder emails at 24, 48, and 72 hours prompting them to complete the application.

Meaning: The student needs to sign their contract.
​Action: Lumion sends email and text notifications reminding the student to review and sign.

Meaning: The school needs to countersign the student’s contract.
​Action: The contract is sent to the school via email for signature.

Meaning: The process is waiting on an internal review from Lumion.
​Action: No action is needed from the student or school. Lumion will update the status once the review is complete.

Meaning: The application or contract is waiting for the school to review.
​Action: The school can review directly from the email link or from the Lumion Dashboard.

Meaning: The contract has been signed by both the student and the school.
​Action: No further action is needed. The agreement is active and in effect.

Meaning: The student has finished all required payments.
​Action: None. The student’s account is fully settled.

Meaning: With the school’s approval, the student’s account has been transferred to Lumion’s collections partner.
​Action: No action is needed. Payments made to the collections agency will be reflected on the student’s account.

Meaning: The student has paid their one-time invoice.
​Action: None. Payment is complete.

Meaning: The student has an open invoice that has not been paid.
​Action: Students receive automatic reminders until the invoice is paid.

Meaning: The student has withdrawn from the course and no longer owes a balance.
​Action: None. The student will not receive additional communications.

Meaning: The student has withdrawn from the course but still has an outstanding balance.
​Action: Lumion continues normal payment servicing and outreach until the balance is resolved.

Meaning: The student never made a payment and is no longer continuing with the program.
​Action: None. Lumion will not contact the student further.