✅ Tip: Make sure to use your official work email—that’s how we know you belong to the company.
Here’s how:
Download and open the LumiQ app or go to the Register page on your browser.
Enter your work email (e.g. name@yourcompany.com).
If your company has purchased a LumiQ subscription - you will be asked to verify your email. Check your inbox!
If you are permitted to join, we’ll link you to it automatically once you've verified your email.
You’re in!
⚠️ If your company/firm has not granted you access to the team subscription, you will be put on a LumiQ free trial plan.
FAQ
Q: As the LumiQ Administrator, can I allow anyone with the company email domain to join the LumiQ subscription?
A: Yes, you can request your LumiQ Customer Success Manager to turn on for you.
Q: I used my work email, but I’m on a free trial. What happened?
A: This usually means your company hasn’t granted open access yet. Contact your LumiQ admin or Customer Success Manager to confirm if your email has been approved.
Q: I’m not sure if my company has a LumiQ subscription. How can I find out?
A: Try signing up with your work email. If a subscription exists and you're eligible, you'll get access automatically. Otherwise, you’ll be placed on a free trial and can reach out to our team for help.
Q: I registered using my personal email, I will be on the company subscription?
A: No. If you signed up with a personal email, you won’t be linked to your company’s LumiQ plan. Please contact our Support team, they can ensure you're added to the company subscription.