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How to check if your product matches the fee conditions with Magical Fees

Magical Fees

Kyle Godon avatar
Written by Kyle Godon
Updated over a week ago

If you are not seeing the expected fees when you add a product to the cart, it’s a good idea to check if your product matches the fee conditions you set.

Here’s how to review and check your fee:

  1. In your Shopify admin, go to Online Store > Apps and open Magical Product Fees.

  2. Find the fee you want to review and click to open it.

  3. If you're using Specific collections review the collection in the Shopify Admin to make sure the product is in that collection.

  4. If you're using Specific products make sure the product is listed and that the specific variant you are checking is selected.

  5. If you're using Custom conditions set for that fee:

    • Make sure the “Products must match” setting is correct for your needs. Choose “any condition” if you want the fee to apply more broadly.

    • Double check that the product meets all the conditions. All values are case sensitive.

    • Make sure Product Type, Option Name, and Option Value on the fee match your product’s details and what is selected in the cart.

Reviewing these details will help ensure your fees apply to the right products.

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